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Released:  11/10/09

JOB TITLE: Client Services Specialist

STARTING PAY RATE:
Starting pay range is $10 - $12 per hour, depending on your experience.

POSITION PAY RATE:
$12 - $16 PER HOUR

PROBATIONARY PERIOD:
After a 90 day probationary period, your manager will give you a performance review in which you are eligible for a raise.

BENEFITS:
We currently offer medical benefits but we may not offer these for too much longer, we are currently offering Aflac to employees after a short period of employment. No dental, vision or other benefits are offered here.

HOURLY RATE:
Starting pay range is $10 - $12 per hour, depending on your experience.

POSITION PAY RATE:
$12 - $16 PER HOUR

LOCATION:
880 / Brokaw Rd

ABOUT US:
We are a legal services company. Our main business is process serving and court services, such as research and filings. We also offer other services like stakeouts and criminal background research, Bank Levies and Wage Garnishments.

REQUIREMENTS:
* You must have some legal experience, if you have legal services, process serving or court runner experience, even better.
* We need you to be proficient with Microsoft Windows, Microsoft Office (WORD, EXCEL, OUTLOOK)
* You will need to be able to type at least 45 WPM.
* Customer service skills are vital, we need you to be able to deal with very difficult clients with a smile. You need to possess the ability to take criticism and irate clients.
* You need to be a team player, we have no room for office drama.

WHAT WE ARE LOOKING FOR:

We are looking for someone who posses the drive to sit at a desk and work, entering data all day long, this person needs to be able to work with Windows and Outlook continuously throughout the day.

This person will need to learn how to use a new ProServe, an industry software. You will be constantly taking new directions and changing priorities, this is a fast paced, bustling business and can be stressful at times. Clients are our number one priority, you will be working directly with the clients and our contractors.

We are in the legal field, quality matters A LOT! We can be being sued for a small typo. We are looking for a no non sense person, we do not want office drama, we want a person willing to take directions and work in a team environment, this is a MUST!!!!

We will check all references, personal and business.

Your duties will be the following but not limited to entering client work orders, invoicing, entering various data, making calls, answering calls, quoting clients, entering independent contractor data, organizing deliveries, working with the operations team to get service requests done, identify high priorities, change priorities based on client needs.

You will be reporting directly to the president. You will be dealing directly with clients, which include other companies like ours, the general public, business owners, and attorney's and their staff. We have been in business for over 9 years, incorporated this year and are working on growing exponentially. We want to build a good team of employees to rely on while this occurs. We prefer to promote from within so your growth within the company is only reliant on the market and your own skills and willingness to perform.

-60 WPM
-Reliable Transportation
-Legal services experience is a MAJOR plus
-MS Office Outlook experience
-Full Time
-Hours are: Start 8 am, Lunch: 12:45 PM - 1:45 PM, End 5:00 PM
-Location is 880 Brokaw Rd, very close to the 880 freeway. (location will be changed within 3 years to the East Bay Area.
-Desk location will be a Mid - Large size cubicle
-We currently have Medical benefits (offered after 90 days evaluation/probationary period) but will most likely not offer them in the future. So do not expect medical benefits.
-No dental benefits
-We might offer Aflac benefits in the future.
-Casual dress code

Released:  11/12/09

JOB TITLE:

Out Of State Accounts Specialist

DO NOT APPLY IF YOU ARE NOT CURRENTLY A NOTARY.

TITLE:
Out Of State Accounts Specialist
HOURLY RATE: 
Starting pay range is $12 - $14 per hour, depending on your experience. 
POSITION PAY RATE:
$12 - $20 PER HOUR
PROBATIONARY PERIOD:
After a 90 day probationary period, your manager will give you a performance review in which you are eligible for a raise.
BENEFITS:
We currently offer medical benefits but we may not offer these for too much longer, we are currently offering Aflac to employees after a short period of employment.  No dental, vision or other benefits are offered here.
HOURS:
Start 8 AM, Lunch 11:45 AM - 12:45 PM, End 5 PM
LOCATION:
880 / Brokaw Rd
ABOUT US: 
We are a legal services company.  Our main business is process serving and court services, such as research and filings.  We also offer other services like stakeouts and criminal background research, Bank Levies and Wage Garnishments.  We have been in business for over 9 years, incorporated this year and are working on growing exponentially. We want to build a good team of employees to rely on while this occurs. We prefer to promote from within so your growth within the company is only reliant on the market and your own skills and willingness to perform.
REQUIREMENTS

  • The new hire we are looking for will be NEED TO BE A NOTARY, DO NOT APPLY IF YOU ARE NOT A NOTARY.  The agreement our company will make prior to employment will be that all notary work completed by you for the company will be free of charge to the company, this will be considered part of your job/position.  This will part of your job duties here at work.  We will supply your equipment when it needs to be replaced or purchased, as in your notary book, updated stamps, any necessary education, etc...  All notaries done for our company will be handled in a separate book than your personal notaries you complete and or course can charge for.
  • You must have some legal experience, if you have legal services, process serving or court runner experience, even better.
  • We need you to be proficient with Microsoft Windows, Microsoft Office (WORD, EXCEL, OUTLOOK)
  • You will need to be able to type at least 45 WPM.
  • Customer service skills are vital, we need you to be able to deal with very difficult clients with a smile.  You need to possess the ability to take criticism and irate clients.
  • You need to be a team player, we have no room for office drama.
  • Reliable transportation


JOB DESCRIPTION
The position that we are looking to fill is being held by someone who is leaving shortly.  The current employee who is filling this position will be training you, training will be completed within 45 days.

You will be responsible for handling all of our out of state clients.  These clients will include affiliates, law firms, various businesses and in pro pers. You will be responsible for receiving deliveries (courier, e-mail, fax, mail, etc...) from these clients, entering in the service requests, tracking the progress of each service request, closing out each service request with both invoicing and Affidavit/Proof of Service creation/signage and, if needed, notary.
Your responsibilities are also, but not limited to, other office tasks such as sending statements, filings, computer file maintenance, making calls, answering calls, quoting clients, entering independent contractor data, organizing deliveries, working with the operations team to get service requests done, identify high priorities, changing priorities based on client needs, reporting directly to the President, or any other task your manager needs assistance with or assigns to you.

 

 

 

 

 

 

 

 
 
     
 
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